Support, we're on Telegram
Everything we do happens on Telegram, so support does too. Tap the button below and you're in a private chat with our help team.
What you can ask for
- A listing looks fake or stolen. Tell us her name and what you saw. We check it and take the profile down if it does not hold up.
- The creator hasn't replied. Tell us who, and we'll ping her and check that her profile is still active.
- Something on the site isn't working. A link that doesn't open, a channel you can't access, weird Telegram behaviour, we'll figure it out.
- A creator didn't do what she agreed. Tell us who, when and what was agreed, and we review her listing: creators stay on the directory by delivering.
- I want to delete my data. One message and we erase it.
How fast we reply
Median first reply is under 30 minutes, 7 days a week.
Languages
English, Italian, Spanish, and Portuguese, write in whichever you're most comfortable with.
What's not support
- Asking us to forward your message to a creator. Message her directly through her preview channel, that's what it's for.
- "Make her reply faster." We don't pressure creators. If she's slow, try someone else.
- Catalogue requests. Use Categories or Open DMs to browse.
Frequently asked questions
A creator did not do what she agreed, what do I do?
Tell our support team on Telegram the creator's name, when it happened and what was agreed, and we review her listing. Verified creators stay listed by delivering, so this is rare and we take it seriously.
How fast does support reply?
Support runs on Telegram, so replies are usually quick during active hours. Tap the support button, describe the issue in one message, and you are in a private chat with a real person on our side.
Can you step in between me and a creator?
No. We are a directory: what you agree with a creator stays between you and her. Tell support what happened anyway and we review her listing. Before you start, agree exactly what you want in her chat.
Is support really on Telegram, not email tickets?
Everything we do happens on Telegram, support included. There is no slow ticket queue. You open a private chat with our help team and talk it through in real time.